Sometimes patients have a treatment plan laid out but are reluctant to commit and schedule it. You know what’s best for your patient but you can tell your patient has some reservations. It’s possible your patient is not in a financial position to proceed at the moment. However, if finances are not the obstacle, your patient might need a little convincing.
Dentistry IQ offers some tips for presenting treatment plans to patients:
- Remember, the more the dentist talks, the lower case acceptance will be. Listen to your patient.
- Talk to patients in lay terms – don’t overwhelm them with technical language. Start with the assumption that your patients may know very little about oral health.
- Use imaging to build your case. An intraoral camera, patient x-rays and models can give them a better understanding of what you are recommending and why.
- Be clear about what will happen to a patient’s health if they do not commit to the plan you have laid out. Use analogies if it is easier to convey, and try not to let them leave without scheduling. Above all, let the patient know you make these recommendations because you truly care about the well-being of your patients.
The full article can be found here.
Note: This content is accurate as of the date published above and is subject to change. Please seek professional advice before acting on any matter contained in this article.
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